Privacy Policy

How 7j778 collects, uses and safeguards the personal information of players across Bangladesh.

Last Updated: January 2026

Welcome to 7j778. We are committed to protecting your privacy and handling your personal data with the utmost care and transparency. This Privacy Policy explains what information we collect when you use 7j778, how that information is used, when it may be shared with third parties, and the rights you hold over your own data. By accessing or using the 7j778 platform — including our cricket betting, live casino, slots, and crash game sections — you acknowledge that you have read, understood and agree to the practices described in this policy. If you do not agree with any part of this policy, please discontinue use of our services immediately.

Information We Collect

7j778 collects information in two primary ways: information you provide directly when you register or interact with our platform, and information collected automatically through your use of our services. Both categories are described below.

Information You Provide Directly

When you create an account, make a deposit or withdrawal, contact our support team, or participate in promotions, you may provide:

  • Full name, date of birth, and residential address in Bangladesh (e.g. Dhaka, Chittagong, Sylhet, Khulna).
  • Email address and mobile phone number (used for account verification and support).
  • National ID, passport, or other government-issued identification for KYC verification.
  • Financial information such as your bKash, Nagad or Rocket mobile wallet number or bank account details used for transactions.
  • Any messages or documents you submit to our customer support team.

Information Collected Automatically

When you browse or play on 7j778, our systems automatically collect certain technical data, including:

  • IP address, device type, operating system, and browser version.
  • Session data including pages visited, time spent, game history, and bet records.
  • Cookies and similar tracking technologies (see the Cookies section below for full details).

How We Use Your Information

7j778 uses the personal information we collect for the following purposes:

  • Account management — to create, verify, and maintain your 7j778 player account securely.
  • Transaction processing — to handle deposits and withdrawals via bKash, Nagad, Rocket and other supported payment methods in Bangladeshi Taka.
  • Customer support — to respond to your inquiries, resolve disputes, and provide technical assistance.
  • Legal compliance and KYC — to fulfill our obligations under applicable regulations, including identity verification and anti-money laundering checks.
  • Platform improvement — to analyse usage patterns, fix bugs, and enhance the overall experience for our Bangladeshi player base.
  • Promotions and communications — to send you relevant bonus offers, tournament updates (BPL, T20, IPL), and service notifications, only where you have opted in.

Disclosure of Your Information

7j778 does not sell your personal data. We may share your information only in the following strictly limited circumstances:

  • Service providers — trusted third-party companies that assist us in operating the platform (e.g. payment processors, fraud-prevention tools, hosting providers), all bound by confidentiality agreements.
  • Legal obligations — where disclosure is required by law, court order, or regulatory authority, we will comply with such requests in the minimum extent necessary.
  • Business transfers — in the event of a merger, acquisition, or asset sale, your data may be transferred to the successor entity, and you will be notified in advance.
  • Protection of rights — to enforce our Terms & Conditions, investigate fraud, or protect the rights, property, or safety of 7j778, our users, or the public.

Payment Data and Third-Party Processors

All payment transactions on 7j778 — whether via bKash, Nagad, Rocket, Upay, Visa, or Mastercard — are processed by certified third-party payment gateways. 7j778 does not store your complete card or mobile wallet credentials on its own servers. Payment data is encrypted in transit using SSL technology and processed in compliance with applicable security standards. Transaction records (amount, date, method, and reference ID) are retained by 7j778 solely for accounting, fraud prevention, and dispute resolution purposes.

Cookies and Tracking Technologies

7j778 uses cookies and similar tracking technologies to improve your experience and ensure the platform functions correctly. We use three main types of cookies:

  • Essential cookies — necessary for core platform functions such as login sessions, cart management, and secure browsing. These cannot be disabled.
  • Analytical cookies — help us understand how players navigate 7j778 so we can identify areas for improvement. Data collected is aggregated and anonymised.
  • Preference cookies — remember your settings and choices (such as language preference) so you do not need to re-enter them on subsequent visits.

You may configure your browser to refuse or delete cookies at any time. However, disabling essential cookies may impair your ability to log in or use certain features of the 7j778 platform. By continuing to use 7j778 after being informed of our cookie use, you consent to the placement of cookies on your device.

Data Security

7j778 employs industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include SSL encryption for all data in transit, secure server infrastructure, access controls that restrict staff from viewing data beyond what is necessary for their role, and regular security audits. While we take every reasonable precaution, no internet-based system can guarantee absolute security. You are responsible for keeping your account password confidential and for notifying us immediately at [email protected] if you suspect any unauthorised access to your account.

Data Retention

7j778 retains your personal data only for as long as is necessary to fulfil the purposes described in this policy, or as required by applicable law. Account data is generally retained for the duration of your active account plus a minimum of five years following account closure to meet legal and audit requirements. Anonymised or aggregated analytical data may be retained indefinitely as it can no longer identify you. When your data is no longer required, it is securely deleted or anonymised.

Your Data Rights

As a player on 7j778, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact us at [email protected]:

  • Right to access — you may request a copy of the personal data we hold about you at any time.
  • Right to rectification — if any of your data is inaccurate or incomplete, you may ask us to correct it.
  • Right to erasure — subject to legal obligations, you may request that we delete your personal data.
  • Right to object — you may object to the processing of your data for direct marketing purposes at any time.
  • Right to data portability — you may request your data in a structured, commonly-used, machine-readable format.

We will respond to all data rights requests within 30 days of receipt. In complex cases this period may be extended by a further 60 days, in which case we will notify you promptly.

Age Restriction and Children

7j778 is strictly an adult platform. Our services are available only to individuals who are 21 years of age or older. We do not knowingly collect, store, or process personal data from anyone under the age of 21. If we discover that personal data has been submitted by a person under 21, we will delete that data immediately. If you are a parent or guardian and believe your child has provided personal information to 7j778, please contact us at [email protected] without delay.

Changes to This Privacy Policy

7j778 reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification. Your continued use of 7j778 following the posting of changes constitutes your acceptance of the revised policy. We encourage you to review this page periodically to remain informed of how we protect your information.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7j778 handles your personal data, please reach our dedicated privacy team at: [email protected]. We aim to acknowledge all privacy inquiries within 48 hours and to provide a full response within the time frames described in the 'Your Data Rights' section above.

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SSL Encryption

All data transfers between your device and 7j778 are protected by SSL encryption.

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Data Protection

Your personal data is stored securely and accessed only by authorised personnel with a legitimate need.

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No Data Selling

7j778 never sells your personal data to third parties. Your privacy is not a product.

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Transparent Records

We maintain clear records of how your data is used and can provide a full account upon request.

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Mobile-First Security

Our platform is built with mobile security in mind, protecting bKash, Nagad and Rocket transactions at every step.

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Privacy Support

Have a privacy concern? Our team responds to all data-related queries within 48 hours.

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